• Unfortunately we do not provide refunds.

  • The advertised price does not include tax. If tax is required in your jurisdiction, our payment service provider will collect the necessary tax and remit it directly to your government

  • You are free to use jasl-audio products without any restrictions in both commercial and non-commercial musical compositions.

  • No, you MAY NOT use jasl-audio products to create an isolated sample to be sold or relicensed to third parties, see EULA for more details.

  • You can redownload the library at any time by accessing your account in the Pulse downloader application.

  • You need to load our instruments in the full version of Kontakt 6.8.0.

  • We’ve sent the serial key to your email, please check your inbox, including your spam folder.If you did not receive the email within 15 minutes after purchase, please contact our customer support for assistance.

  • Simply drag and drop the .nki file into the Full Version of Kontakt 6.8.0 or search for the the the .nki file using the files tab in the Full Version of Kontakt 6.8.0

  • You cannot add SSG to your library tab, to gain easy access you can add the library to the quick load function of Kontakt. To learn more about Kontakt’s quick load function read the Kontakt manual or watch this explanation video https://support.native-instruments.com/hc/en-us/articles/360000935209-Using-the-Quick-Load-Catalog-in-KONTAKT-VIDEO-

  • No, you can not register the library with Native Acces.

  • The sale of short isolated phrases or loops derived from the Software Product is expressly forbidden. A developer license is required in case the Licensee wants to use derivatives from the product in their own product, such as but not limited to sound effects libraries, sample packs, virtual instruments, synthesizers, mobile apps, etc. Please contact us for more information regarding the developer license.